Privacy Policy

Privacy Policy

 

Last updated: November 16, 2021

Please read these privacy policy carefully before using Our Service.

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://mygiftstory.com/ (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

 

Device Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and log files to track actions occurring on the Site. These technical information is primarily required for the security and operation of the Site, and are only saved for 15 days. All the personal information is stored as hashed or encrypted data.

In addition, the third party plugins we use can set cookies,  and often these can be needed to remember toggle settings, search history, analytics tracking, advertising or eCommerce functionality.

 

Order Information

Other than the automatically collected technical information, we collect personal information provided by you when you place an order through the Site, or contact us via email, messages or calls. These information include names, billing addresses, contact information, phone numbers.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including contacting you for order confirmations, arranging for shipping, and providing you with invoices and/or delivery details). 

Additionally, we use this Order Information to:

  • Communicate with you to fulfil and manage your orders;
  • Screen our orders for potential risk or fraud;
  • To post reviews if agreeable by you; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use WordPress to power our online store–you can read more about how WordPress uses your Personal Information here:  https://wordpress.org/about/privacy/.  We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

HOW DO WE KEEP YOUR INFORMATION SAFE

 

We have employed an endpoint firewall and malware scanner that routinely checks for bad URLs, backdoors, SEO spam, malicious redirects and code injections. We also block IP addresses from geographical locations that are high risk and not in our countries of operation. However, despite our best efforts to protect the security of any personal information we possess, we cannot guarantee 100% security against hackers, cybercriminals, or other unauthorized third parties attempting to improperly assess, collect, modify or steal your information. Disclosure of personal information is at your own risk and should only access the Site within a secure environment.

 

DO NOT TRACK

 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

DATA RETENTION

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

MINORS

 

The Site is not intended for individuals under the age of 18 and we do not intentionally collect data from minors. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site.

 

PRIVACY POLICY UPDATES

 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at simon@mygiftstory.com.